FREQUENTLY ASKED QUESTIONS ABOUT TWENTY NINE VINTAGE

Are all items on Twenty Nine Vintage authentic?

Yes, all items on Twenty Nine Vintage are guaranteed to be authentic. All items purchased come with an authenticity certificate. We take authenticity very seriously and have all of our brands externally authenticated by a professional third party authentication company. Additionally, all of our vintage bags and accessories are sourced from trusted and reputable suppliers. You can shop with confidence knowing that you are purchasing genuine products from Twenty Nine Vintage.
Can you source a bag?

Yes. We offer a sourcing service to our customers. Contact us via email or WhatsApp with your budget and a reference photo. Info@twentyninevintage.co.uk / +447903110151
Can I sell with you?

Yes. We will buy your designer items. Please check out our SELL page for more info.
How can I be notified of new items?

We will post stories on our Instagram of new items coming soon. We also share sneak peaks of our upcoming drops.
Do you offer payment plans?

We do not offer payment plans however we do offer Klarna as a payment method which allows you to split the payments.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.